SHIPPING LIMITATIONS & RETURNS
We use USPS Priority Mail & UPS for most shipments in the lower 48 states. this takes only 2-3 days to receive, comes with insurance included in the price, & Guaranteed to arrive or you get a full refund.
Anything shipped out of the US is subject to other means of shipping, mainly USPS First Class Mail or UPS. This takes longer and has no insurance included.
BEFORE ORDERING, PLEASE BE AWARE AND EXPECT THAT MOST CANADIAN ORDERS ARE HEAVILY TAXED BY THE CANADA CUSTOMS AGENCY UPON ARRIVAL TO THE COUNtRY. WE ARE NOT RESPONSIBLE FOR THIS EXTRA COST.
IN ADDITION, WE WILL NOT ACCEPT ANY RETURNS OR OFFER ANY REFUNDS FOR CANADIAN ORDERS.
INTERNATIONAL SHIPPING WARNING!!!
DO TO THE UNPREDICTABILITY OF THE MAIL SERVICES OF OTHER COUNTRIES & OUR INABILITY TO TRACK AFTER IT HAS LEFT THE STATES, WE DO NOT OFFER REFUNDS FOR OUR PRODUCTS BEING LOST OR NOT ARRIVING TO THERE DESTINATIONS OUTSIDE THE UNITED STATES. OUR SUCCESS RATE FOR ARRIVAL IS 95% TAKE THIS INTO CONSIDERATION WHEN ORDERING.
WE DO NOT ACCEPT RETURNS OR OFFER ANY REFUNDS FOR INTERNATIONAL ORDERS.
ALL BACKRESTS OR BOOSTERS: MAY BE RETURNED WITHIN 14 DAYS FOR A FULL REFUND, NO QUESTIONS ASKED.
ALL PEG MOUNTS AND PEGS: MAY BE RETURNED IF THEY HAVE NOT BEEN INSTALLED, SCRATCHED, OR DAMAGED IN ANYWAY. ALSO, MAY BE RETURNED DUE TO A FLAW IN THE PRODUCT OR IF THE WRONG PRODUCT WAS ORDERED OR SHIPPED.
*THE CUSTOMER ASSUMES ALL RESPONSIBILITY FOR WRONG PRODUCT INSTALLATION, SCRATCHES, OR DAMAGES & A REFUND WILL NOT BE ISSUED IN THIS CASE.